Frequently asked questions

Yes, booking is strongly recommended, especially at weekends, during school holidays and at busy times of year (Christmas markets, spring and summer). Some offers, accommodation and services (spa, treatments) are available in limited numbers.

Yes, the estate welcomes visitors all year round. Activities, landscapes and atmosphere change with the seasons, offering a different experience at every time of year.

Check-in is from 4 pm and check-out is by 11 am. For any special request (late arrival, early departure), our team will be happy to help.

The Domaine du Hirtz offers family lodges, VIP lodges and rooms in the main house, including a room adapted for guests with reduced mobility.

Yes, some lodges can sleep up to 8 people. The estate is particularly well suited to families, groups of friends and business stays.

The accommodation has all the essentials for a comfortable stay (kitchen or kitchenette depending on the type, bathroom, quality bedding). Comfort is designed in a simple, warm and eco-friendly spirit.

Yes, access to the Nordic Spa is by reservation only, to ensure comfort, calm and a quality experience for all visitors.

Yes, the Nordic Spa is open both to guests staying at the estate and to outside visitors, subject to availability and advance booking.

Children aged 5 and over are welcome during specific time slots and under certain conditions. We recommend checking with reception before your visit.

Yes, treatments and massages are available by appointment, carried out by qualified practitioners. Treatments can complement your spa circuit or be booked separately.

The estate offers several dining options, including L’Auberge du Hirtz, La Table des Cerfs (at the heart of the spa), a bar & craft brewery, and a bakery.

Booking is recommended, especially at weekends and at busy times of year.

Yes, the Domaine du Hirtz hosts weddings, family celebrations and private events in a range of indoor and outdoor venues suited to different formats.

Yes, the estate has several venues dedicated to seminars, meetings and corporate events, with accommodation, catering and wellness activities available on site.

Yes, the estate has accessible accommodation and facilities designed to welcome people with reduced mobility. However, some natural areas may be difficult to access due to the terrain.

Yes, several free car parks are available on the estate.

Only dogs are allowed in the accommodation, for a supplement of €20. Dogs are welcome on the estate but must be kept on a lead. Horses can also be tied up in the grounds, where a hitching rail is provided for this purpose.

Yes, the Domaine du Hirtz is committed to respecting the environment and people, with particular attention to inclusion, ecology and wellbeing. It has also been awarded the Clé Verte (Green Key) label.

Yes, the estate is ideally located for hiking, discovering the Hirtzenstein botanical trail, visiting Alsatian villages, the Alsace Wine Route, the Christmas markets and the region's major tourist attractions.